Last Updated: November 02, 2025

Freshly Eats operates this website and online store, including all related information, content, features, tools, products, and services (collectively referred to as the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or communicate with us.

By accessing or using any of our Services, you agree to the terms described in this Privacy Policy.

Personal Information We Collect

When you use our Services, we may collect the following types of information:

  • Contact Information: Name, billing and shipping address, phone number, and email address.
  • Payment Details: Credit/debit card information, transaction details, and payment confirmations.
  • Account Details: Username, password, preferences, and saved settings.
  • Order Information: Products viewed, added to cart, purchased, returned, or exchanged.
  • Communications: Any messages or inquiries you send to us.
  • Device & Usage Data: Information about your browser, IP address, and how you interact with our website.

How We Collect Information

We collect personal information in the following ways:

  • Directly from you: When you create an account, place an order, or contact us.
  • Automatically: Through cookies and similar technologies while browsing our website.
  • From our partners and service providers: Such as payment gateways, delivery services, and analytics tools.

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.
  • Communicate with you about your account, purchases, and support requests.
  • Improve and personalize your shopping experience.
  • Send you promotional offers, updates, and newsletters (you can opt out anytime).
  • Protect against fraud and ensure a secure shopping environment.
  • Comply with legal obligations and resolve disputes.

How We Share Information

We may share your information with:

  • Service providers who help us operate our business (e.g., payment processors, couriers, website hosting).
  • Marketing partners for promotions or advertisements (only with your consent).
  • Authorities if required by law or to protect our rights.

We do not sell your personal data to anyone.

Data Security and Retention

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
 Your information is retained only as long as necessary to fulfill the purposes outlined here, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing communications.

To exercise these rights, please contact us using the details below.

Cookies

We use cookies to enhance your browsing experience, remember preferences, and analyze site performance. You can manage or disable cookies through your browser settings.

Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect information from minors. If you believe a child has provided personal data, please contact us for removal.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted here with a new “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

📧 Email: hellofreshlyeats@gmail.com
 📞 Phone: +91 70109 82126

At Freshly Eats, we value your trust and are committed to keeping your information safe and secure.